GIFT VOUCHERS
Our Gift Cards are available for all treatments, non-refundable and must be produced at the time of use. Vouchers are valid for 3 months from the date of purchase. Gift Cards cannot be exchanged for cash. Essential Beauty cannot accept liability for lost gift cards. Please note Gift Vouchers cannot passed on to family or friends if the voucher was sold in your name.
APPOINTMENTS
Please arrive 10 minutes prior to your treatment. Late arrival will result in a shortened treatment time however treatments will still be charged at full price.
CANCELLATIONS
To cancel or change an appointment a minimum of 24 hours’ notice is required, failure to comply will result of 50% charge been applied. Appointments missed will be charged at full price. All customised packages require a deposit which is NON- refundable.
Essential beauty Skincare
Health & hygiene regulations play a crucial role in our beauty sector and we regret to inform you once skincare has been applied or opened, we are unable to accept returns or exchanges.
Facial and massage packages 6week treatment.
All face and body packages must be paid for in full or into two payments at the time of booking and completed within 6week treatment programme. packages are non-refundable and can- not be changed to another treatment, Long gaps in-between treatments will result in losing your free treatment. Missed appointments may result in treatments deducted from your course.
IPL Hair Removal Packages
IPL hair removal packages are non-refundable can not be changed to any other treatment missed appointments may result in treatment deducted from your course.
DEPOSITS
We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance to the cancellation policy.
This privacy statement explains how Essential Beauty (referred to as “we”, “us” or “Essential Beauty) collects information from you via the website or in any manner expressly described in the privacy statement and how this information is then used. When you provide us with your personal data you consent to us processing all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions, comments or concerns about how we handle your personal information, please ring us on 07855323255 or email us info@essentialbeauty4me.com This statement provides a summary of the full Privacy Policy. Both the statement and the full Privacy Policy apply to information collected by Essential Beauty via Essential Beauty website and in any manner described in the Privacy Statement.
Your personal data is protected by General Data Protection Regulations (GDPR). You can find the details for the UK Information Commissioner at https://ico.org.uk/ or by accessing Essential Beauty GDPR Statement at www.essentialbeauty4me.com As a registered data controller, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account is password protected and all information including your password is on a secure server, which only a limited number of employees and sub-contractors can access. All parties with access to your information are subject to confidentiality obligations. If you think someone else knows your password, or is using it, tell us immediately and change your password. You can change your password on the Website.
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.
We collect personal data about you when you enroll as a learner. At enrolment, we may ask you for sensitive personal data and for your consent to use it for a specific purpose. If you do not wish to provide this information, you may select the Not Known/Not Provided or Prefer not to say option.
We share some of your personal data with the Awarding Organisation and where relevant with the Skills Funding Agency through their Learner Registration Service.
If government funding is available for your course, we collect personal data from you to see if you can have that funding.
When you access your course materials we collect information about how you use those materials.
You may provide us with further personal data if you use one of our learning or communications facilities or use one of our online skills tests.
We use cookies and other technologies to keep track of how you interact with our website and
to target advertising. For further information about this please see our Use of Cookies Statement.
We use your personal information to deal with your queries, to provide you with the services you request, to determine whether you are eligible for government funding (if available), customer feedback and for general statistics and research.
Depending on the preferences indicated by you:
Following registration and enrolment, either in Essential Beauty Approved Centre or online,
all of our approved service providers will have access to your name, date of birth, address,
username, learner reference number and details of which Essential Beauty courses you have
enrolled on in the past. You can request that:
You may also turn cookies off in your browser. However, if you do so, you may not be able to use certain features on the website.
When you register with us, you (or the person registering for you) must tell us:
We also ask for your company name but you do not have to provide this information if you do not wish to.
Following registration via the Website, we, or our Agents (where you have been introduced to the Website via an Agent or Reseller), may request additional personal data from you in order to further support your learning. You do not have to provide this information, but if you do not, you may not get the most out of your learning.
We collect information about how you use Course Materials to monitor your learning and improve our users’ learning experience.
You may also provide personal data through:
We may record calls to helplines for quality and training purposes only. We will store calls for about three months and we will keep them confidential. In general, if you contact us, we may keep a record of your query or complaint for a reasonable time in case you contact us again.
We use your personal information:
When you pay for a Course/treatments/skincare/ online, you will be asked for:
These details are collected by: pay-pal/strip/ bank transfer
They collect credit or debit card details over a secure link. We do not collect them and they are not made available to us or our Agents or Resellers. We will use the personal information you provide to process your online payment and to refund any monies due to you if you cancel your enrolment in line with the terms and conditions on this Website. When you make a payment online, we will use industry standard software, which encrypts your information. For
further details about the security of this information, please refer to Pay pal/strip/bank transfer.
To achieve the purposes set out in this privacy statement we may need to give your information to our service providers, Agents and Resellers. Following registration and/or enrolment via the website, we and our Agent or Resellers, if you registered via one of our Agents or Resellers, will have access to your name and contact details to help us deliver our services to you.
If your employer, trade organisation or other group is sponsoring you, we may give the personal information we have collected to your sponsor to monitor your learning.
If you have not registered on the Website but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.
We keep personal data :
Sometimes we will keep information that you have deleted, for example messages sent by you to your tutor, as a record of your learning experience. We will keep this information for a reasonable time.
We use cookies and other technologies to keep track of how you interact with our website and
to target advertising Please see the essential Beauty Use of Cookies Statement for further information.
You have the right to:-
ring us on 07855323255 or email us at info@essentialbeauty4me.com
ring us on 07855323255 or email us to request a change
why the processing has this effect and state what you require to do to avoid causing damage or distress.
To obtain a copy of your personal data, to correct inaccuracies or if you have any queries or
concerns about how we handle your personal data, please contact:
Essential Beauty
171 Uxbridge Road
Hanwell W7 3TH
info@essentialbeauty4me.com
This policy has been approved & authorised by:
Name: Zahida Position: Manager Date: 6/2/2021 Review of Policy: 6/2/2022 |
The European Community recently introduced legislation to protect the privacy of web users
by limiting how websites can use cookies Essential Beauty is committed to protecting your
privacy. As part of this commitment we are providing you with information about the cookies we use, so that you can make informed decisions.
The information below should be read in conjunction with our Privacy Policy and Terms and Conditions.
Cookies are small text files that our website(s) or services provided for us by other companies put on your computer. The information in them helps us to improve your experience of using our website and learning with us. Many of our cookies are deleted when you log out of your learning or close your web browser. None of our cookies contain any of your personally identifiable information.
If you are not happy, then you should either not use our website(s), set your web browser to
not accept cookies from Essential Beauty or use your web browser’s anonymous browsing
setting (this is called ‘Incognito’ in Google Chrome, ‘InPrivate’ in Internet Explorer and ‘Private Browsing’ in Firefox).
For more information on cookies, how to control the use of them in your browser and how to browse the internet anonymously visit the All About Cookies website.
Because our learning systems rely on cookies to deliver your courses effectively you give us consent to use cookies as outlined below when you purchase or enroll on a block (Essential Beauty. We will not provide technical support to learners who choose to cookies and then encounter issues with their learning.
You will not be able to purchase courses from the Essential Beauty website if you set your
browser to not accept cookies as our ecommerce system uses them to process transactions. We are unable to facilitate purchases by any other method (e.g. telephone
sales) or provide technical support to users who choose to block Essential Beauty cookies.
Session Cookies
We use a number of session cookies to provide functionality including, but not limited to, remembering who you are when you have logged into our website(s) or learning systems, to identify you when you move from one Essential Beauty system to another, to greet you by name on screen, to optimise the effectiveness of our web servers and to remember the items you have put into our shopping basket.
We consider these cookies to be strictly necessary for the secure and efficient operation of our website(s) and learning systems and make your experience of using them easier and quicker.
If these cookies are blocked or disabled then much of the functionality of our systems will be broken.
We use a number of persistent cookies to provide functionality including, but not limited to, returning you back to the point in your learning you had reached the last time you logged out, to show you content you had looked at on a previous visit to make it easier to find it again, to make sure you are only invited to complete a web survey occasionally and that you don’t see alerts or messages repeatedly during a single web visit.
If these cookies are blocked or disabled then our systems will still be usable, but the user experience will be severely degraded.
This cookie is used on a small number of pages on the Essential Beauty website to track
the effectiveness of our Google Adwords and Google Sponsored Link advertising.
For more information on how to permanently opt-out of DoubleClick placing this cookie on your computer visithttp://www.google.com/policies/privacy/ads/#toc-optout or install the Google Advertising Cookie Plugin for your browserhttp://www.google.com/ads/preferences/plugin/
Some pages on our website(s) contain social network ‘share’ or ‘like’ buttons. The social network may set a cookie (or cookies) on your PC when you click on one of these buttons.
In order to implement these buttons on our website(s) we use code which is hosted by the relevant social network. If you are a member of some of these networks they may use this code to track that you have visited our website(s) whether you click the buttons or not.
(Company Name) does not control these cookies or the underlying code. You should
check the privacy statement of the relevant social network before clicking them and/or to find out how they track their members’ behaviour using these elements and how to opt out of this functionality
This policy has been approved & authorised by:
Name: zahida Position: Manager Date: 6/2/2021 Signature: zahida malik Review of Policy: 6/2/2022 |
Introduction
This Policy sets out the obligations of (Essential Beauty,(“the Company”) regarding data protection and the rights of customers and business contacts (“data subjects”) in respect of their personal data under Data Protection Act 2018 (Formally EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)). The Data Protection Act 2018 defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
This Policy sets the Company’s obligations regarding the collection, processing, transfer, storage, and disposal of personal data. The procedures and principles set out herein must be followed at all times by the Company, its employees, agents, contractors, or other parties working on behalf of the Company.
The Company is committed not only to the letter of the law, but also to the spirit of the law and places high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals.
The Data Protection Principles
This Policy aims to ensure compliance with the Data Protection Act 2018. The Data Protection Act 2018 sets out the following principles with which any party handling personal data must comply. All personal data must be:
The Rights of Data Subjects
Lawful, Fair, and Transparent Data Processing
The Data Protection Act 2018 seeks to ensure that personal data is processed lawfully, fairly, and transparently, without adversely affecting the rights of the data subject. The Data Protection Act 2018 states that processing of personal data shall be lawful if at least one of the following applies:
Specified, Explicit, and Legitimate Purposes
The Company collects and processes the personal data set out in this Policy.
This includes:
Adequate, Relevant, and Limited Data Processing
The Company will only collect and process personal data for and to the extent necessary for the specific purpose or purposes of which data subjects have been informed (or will be
informed).
Accuracy of Data and Keeping Data Up-to-Date
Data Retention
Secure Processing
The Company shall ensure that all personal data collected, held, and processed is kept secure and protected against unauthorised or unlawful processing and against accidental loss, destruction, or damage. Further details of the technical and organisational measures which shall be taken are provided later in this Policy.
Accountability and Record-Keeping
The Company’s Data Protection Officer is (zahida)
E-Mail: (info@essentialbeauty4me.com)
Tel: 07855323255
The Data Protection Officer shall be responsible for overseeing the implementation of this Policy and for monitoring compliance with this Policy, the Company’s other data protection-related policies, and with the Data Protection Act 2018 and other applicable data protection legislation.
Data Protection Impact Assessments
Keeping Data Subjects Informed
The Company shall provide the information set out in section (i) below to every data subject:
Where personal data is collected directly from data subjects, those data subjects will be informed of its purpose at the time of collection; and where personal data is obtained from a third party, the relevant data subjects will be informed of its purpose:
a) if the personal data is used to communicate with the data subject, when the first communication is made; or
b) if the personal data is to be transferred to another party, before that transfer is
made; or
c) as soon as reasonably possible and in any event not more than one month after
the personal data is obtained.
Data Subject Access
Rectification of Personal Data
Erasure of Personal Data
Data subjects have the right to request that the Company erases the personal data it holds about them in the following circumstances:
a) It is no longer necessary for the Company to hold that personal data with respect to the purpose(s) for which it was originally collected or processed;
b) The data subject wishes to withdraw their consent to the Company holding and processing their personal data;
c) The data subject objects to the Company holding and processing their personal data (and there is no overriding legitimate interest to allow the Company to continue doing so),
d) The personal data has been processed unlawfully;
e) The personal data needs to be erased in order for the Company to comply with
a particular legal obligation.
Unless the Company has reasonable grounds to refuse to erase personal data, all requests for erasure shall be complied with, and the data subject informed of the erasure, within one month of receipt of the data subject’s request. The period can be extended by up to two months in the case of complex requests. If such additional time is required, the data subject shall be informed.
In the event that any personal data that is to be erased in response to a data subject’s request has been disclosed to third parties, those parties shall be informed of the erasure (unless it is impossible or would require disproportionate effort to do so).
Restriction of Personal Data Processing
Data subjects may request that the Company ceases processing the personal data it holds about them. If a data subject makes such a request, the Company shall retain only the amount of personal data concerning that data subject (if any) that is necessary to ensure that the personal data in question is not processed further.
In the event that any affected personal data has been disclosed to third parties, those parties shall be informed of the applicable restrictions on processing it (unless it is impossible or would require disproportionate effort to do so).
Objections to Personal Data Processing
Data subjects have the right to object to the Company processing their personal data based on legitimate interests, direct marketing (including profiling) and processing for scientific and/or historical research and statistics purposes.
Where a data subject objects to the Company processing their personal data based on its legitimate interests, the Company shall cease such processing immediately, unless it can be demonstrated that the Company’s legitimate grounds for such processing override the data subject’s interests, rights, and freedoms, or that the processing is necessary for the conduct of legal claims.
Where a data subject objects to the Company processing their personal data for direct marketing purposes, the Company shall cease such processing immediately.
Where a data subject objects to the Company processing their personal data for scientific and/or historical research and statistics purposes, the data subject must, under the Data Protection Act 2018, “demonstrate grounds relating to his or her particular situation”. The Company is not required to comply if the research is necessary for the performance of a task carried out for reasons of public interest.
Personal Data Collected, Held, and Processed
The following personal data is collected, held, and processed by the Company:
Data Ref. Type of Data Purpose of Data Electronic and hard copy Learner records
[hard copy]
Data Security – Transferring Personal Data and Communications
The Company shall ensure that the following measures are taken with respect to all
communications and other transfers involving personal data:
Data Security – Storage
The Company shall ensure that the following measures are taken with respect to the storage of personal data:
Data Security – Disposal
When any personal data is to be erased or otherwise disposed of for any reason (including where copies have been made and are no longer needed), it should be securely deleted and disposed of.
Data Security – Use of Personal Data
The Company shall ensure that the following measures are taken with respect to the use of
personal data:
Data Security – IT Security
The Company shall ensure that the following measures are taken with respect to IT and information security:
Organisational Measures
The Company shall ensure that the following measures are taken with respect to the collection, holding, and processing of personal data:
Transferring Personal Data to a Country Outside the EEA
The Company may from time to time transfer (‘transfer’ includes making available remotely) personal data to countries outside of the EEA.
The transfer of personal data to a country outside of the EEA shall take place only if one or more of the following applies:
Data Breach Notification
This policy has been approved & authorised by:
Name: zahida
Position: manager
Date: 6/2/2021
Signature: zahida
Review of Policy: 6/2/2022
The information on this page has been compiled from sources and is only provided as a guide. We have made every effort to ensure that information published on the page is correct and up to date.
If you suffer from any severe skin conditions we recommend you consult a dermatologist. The customer MUST ensure they take correct safety measures on how to use our products. We provide instructions on our website we advice customers to follow them.
We cannot guarantee our skincare products to eliminate all your skin problems, medical advice should be consulted for severe skin problems.
Our skincare are specifically designed for general skincare use
on daily basis we believe every customer will have different results and some work at a faster pace than those who need more time for effects to take place.
Essential beauty will not be held liable for using our products on your own accord excluding any supervision by a trained professional.
Essential beauty will not be held liable for event of any extreme side effect occurring when using our products.
Health & hygiene regulations play a crucial role in our beauty sector and we regret to inform you once an order has been applied or opened, we are unable to accept returns or exchanges.
If you have missed your delivery and have not collected items within 17 working days , you will not be issued a refund from essential beauty, please ensure your items are collected within 17days working days to avoid this matter.
Once a order has been placed we cannot cancel the order unless it has been done in human error, however we cannot always guarantee an exchange or refund, an email must be sent immediately to inform us of the error and any delays could result in NO refund nor exchanged for human error.
International orders will not be refunded nor exchanged for human error.
Exchange & Refunds must be actioned before your order has been assigned as dispatched.
All international orders are fulfilled by royal mail tracked.
Once the order has been dispatched we will notify you via email along with a tracking number.
We will not be held liable for any lost packages due to incorrect address, how ever if the order has been lost due the courier company we will investigate the matter further and accommodate you with new order.
We will not be held liable for international taxes and duty which is the responsibility of the customer.
If items are abandoned at customs we will not be held liable nor a refund will be situated.